Terms & Conditions
I. Purchase & Ownership
- Proof of Purchase: The invoice provided at the time of sale is your official proof of purchase. Please retain it digitally or physically for all future service claims.
- Customer Consent: By purchasing from AB Mobiles, you grant us consent to feature your purchase story or reel on our official social media platforms.
- Network Partnerships: partnership with providers for proccessor/networks lead to extra logos on android phones
II. Returns & Replacements
- Refund Policy: All sales are final. In exceptional cases where a return is approved, a minimum 15% to 20% restocking fee will apply.
- Replacement Criteria: For a device to be eligible for replacement (within the 15-day window), it must be in 100% pristine condition. Any minor scratches, dents, or signs of use will void replacement eligibility, and only repair services will be offered.
- Software & Display: Replacements are not applicable for software-related issues. Additionally, Displays carry no warranty or guarantee regardless of physical condition. Please inspect the touch, display, and body thoroughly at the time of delivery/ purchase.
III. Warranty & Service
- Pre-Owned & Global Units: Our global devices are pre-activated and rigorously tested & are ready to use. For discontinued or older models, we provide a 180-day AB Mobiles Warranty (15-day replacement + 165-day repair service).
- Warranty Eligibility: You are elegibale yo take any Free services if mentioned waranty by simply visiting AB mobiles untill Your Phone is under waranty check terms & warranty in the section or visit http/web of the brand you bought
- Discontinued Models Verification: OLD discontinued models which AB mobiles provides 90-180days waranty applies customer to verify pre-repairs/modifications & verify details before purchase within 15days window only we'rent responsible after 15days
- Activation Dates: Some models may show activation dates prior to the purchase-date. verify details before purchases only we're not liable after purchase
- Voiding Warranty: Warranty is strictly void in cases of Physical Damage, Water Damage, or Display Faults.
- Service Timeline: Repairs typically require 15 to 30 business days, depending on the nature of the fault and component availability.
- Third-Party Liability: AB Mobiles is not liable if a brand/company denies service for a device under company warranty, nor for modifications made by the original manufacturer to discontinued models.
- Company Modifications: AB mobiles disclaims liability for altrrations or modifications made to discontinued products by Company, inclusing those made by the company or dealer